What is the definition of Expectations Studies?

Expectations studies are like the high-stakes game of "What's in the box?" where researchers ask people to predict what they'll find inside before opening it. It's all about understanding what folks think they're getting, and sometimes, the box just doesn't deliver.

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Now, here's a sentinel sentence to illustrate the gravity of this phenomenon: "The CEO of the futuristic tech firm predicted employees would be thrilled with their new AI assistant's ability to predict their future moods, but when it came out, they were all too ready for a surprise and found out their coffee order was the real expectation-setter."